Terms and Conditions

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Our Relationship 

This is a professional relationship with mutually respectful boundaries. It is ethically best served if the relationship stays strictly professional and concentrates exclusively on the project. Please bring up any questions or concerns you have about this policy.

Approach

We use solution-based practices while incorporating both individual thought and best practice approaches. We believe in helping individuals look beyond their current situation and on strengths to enhance their already beautiful lives.

Programs Offered

Management Services

Standard Operating Procedures (SOP) Training

Financial Policy

Full payment is due at the time of service. We accept cash, credit cards, and online pay. No checks. Failure to pay for scheduled appointments will result in discontinuing your services with RTD Consulting, LLC. 

Cancelations

No fees will be applied if canceled with 24-hour notice. We understand that life happens. Nevertheless, after two consecutive no-shows or cancelations, services will no longer be available, but you will be provided with other resources. I understand the services that will be provided to me and that I may review the formal policies outlined in the guest packet. I may withdraw this consent in writing and terminate services at any time.

Information 

You have the right to accurate and easy-to-understand information about your consultations, possible activities, consultants, and facilities. If you have a physical or mental disability or don’t understand something, we will do our best to accommodate you so you can make informed decisions. This goes for us, and anywhere you receive services.

Confidentiality and Privacy

As your personal development consultants, we will keep anything you say confidential, with a few exceptions as required by law. Please read the attached Notice of Privacy Practices for more information about your privacy rights. 

Complaints

 RTD Consulting, LLC offers experience and perspectives. We do not promise to fix all solutions completely, but we provide tools and guide you through professional process development and management. You have the right to a fair, fast, and objective review of any complaint you may have against your consultant. 

Service Orientation

You can choose the services that best fit your professional or organizational needs, goals, and outcomes. We will assist in making referrals and recommendations on your behalf (a release of information will be needed). 

We mutually have the right to refuse service at any time. All services are voluntary. We offer perspectives, suggestions, and experiences. Additional information about your rights and responsibilities are provided for you separately, however, there are no refunds.